Cannot login to WPMU DEV Dashboard : cURL error 7

I cannot login to WPMU DEV Dashboard and cannot use any of the services. I receive the following error message:

"Your server had a problem connecting to WPMU DEV: 'cURL error 7: '. Please try again.
If this problem continues, please contact your host with this error message and ask:
'Is php on my server properly configured to be able to contact https://premium.wpmudev.org/api/dashboard/v1/ with a POST HTTP request via fsockopen or CURL?'"

Please advice.

  • Nahid
    • Tech Support

    Hey Karl !
    Hope you are having a great day!

    Nahid here, following up from our last Live Chat session. As I mentioned in our chat session, we'll need temporary access to your server to investigate further regarding the issue. Could you please send us the FTP credentials for your server so that we can look deeper into the issue? You can send that privately through our secure contact form: https://premium.wpmudev.org/contact/#i-have-a-different-question

    Send in:

    Subject: "Attn: Nahid Mohit"
    -FTP credentials (host/username/password)
    -link back to this thread for reference
    -any other relevant urls

    We'll be looking forward to hearing back from you. Thanks!

    Kind regards,
    Nahid

Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.