This client site has been hacked and I am attempting to restore from a backup, but getting a generic error message.
I use Google Drive to store my backups, so I downloaded the one I wanted to restore and placed it in the appropriate directory on the server and imported it. Each time I attempt to restore the Snapshot, I get an error but it doesn't tell me what is wrong.
I already allowed support access on the site, so if you could take a look and let me know what the problem is, I'd appreciate it. The client's site is broken, so this is an urgent thing for them.