Cannot show images in responsive mode using Upfront

Hi – I am using Upfront with the Fixer theme. For some reason there are some images that it is not possible to reveal in responsive mode. If you check my site at and click on ‘Services’ you’ll see there are some oblong images for each service. I cannot get these images to display in responsive mode.

  • Nastia
    • Support Rock Star

    Hello Paul , hope you're doing well!

    Once Upfront is open in responsive mode, the items can be hidden if the page is load with a certain type of device (tablet or mobile).

    To open Upfront in responsive mode, click on the Responsive button:

    Choose a mobile device from the top bar, locate where the image should be shown and click on "Show Element". Please see the screenshot:

    If you need any further assistance, would you please grant access from WPMU DEV > Support so I can have a closer look?

    Please see the detailed instructions on the link below:

    Let me know when you do!

    Kind regards,


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