Cannot signup for a new site with Pro Sites

There's Pro Site's installed on the site. Multisite is set to allow both accounts and sites to be registered but the checkout page still requires user to log in.

Support access is granted but it seem that it also requires to log in. How to let users register for sites then?

  • Sajid

    Hello antony,
    Hope you are doing good today

    I can login using the support staff access without a need of direct username and password credential.

    I created a test site from Network Dashboard -> Sites -> Add New and it worked fine for me.

    I then enabled signup on checkout from Network Dashboard -> Pro Sites -> Settings -> General -> Signup on Checkout (reverted this change afterwards) and created a test account. That went well from frontend too except the payment thing.

    Could you please take a look and let me know if you still need help ? If yes then please explain your issue a little bit more so I could take a closer look at it and keep the support staff access open.

    Take care and have a nice day!

    Best Regards,
    Sajid - WPMU DEV Support