Cannot Update Plugins & Themes after Updating WP

Main site working cannot update plugin/ themes and cart not working correctly for orders

I don t know if the two issues are connected feel they are to do with updates

have 6 plugin and 4 theme updates but when l click message comes up cheating no access yet l have administrator access

This happened when l updated admin. core 1/11/17

Message comes up now not allowing access to update

  • Kasia Swiderska

    Hello ajb1,

    It looks like your admin user doesn't have permissions to view plugin and update them. Are you sure that other admins haven't change anything on the site and disable access to your account?

    For your problem with store, my suspision is that you have MakretPress and WooCommerce installed - and that is causing conflict. You have to remove plugin that you are not using.

    If you can do that through the admin panel, do that through the FTP or cPanel file manager - go to wp-content and rename plugin directory you are not using.
    Also look for Adminimize plugin there - this one is used to block access usually.

    kind regards,
    Kasia

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