cannot update the WPMU dashboard

I have a notification to update my WPMU dashboard, but I get this error message when I try to update: An error occurred while updating WPMU DEV Dashboard: Download failed. error:0D0890A1:asn1 encoding routines:ASN1_verify:unknown message digest algorithm.

I tried going to the page to download the update, but when I click the download now link, it just opens the same page in another tab.

What do I do?

  • Tyler Postle

    Hey Casey,

    Hope you're doing well today and thanks for your question!

    So, even visiting the WPMU DEV Dashboard page and trying to download it directly doesn't work? It's opening same thing in another page for you?

    https://premium.wpmudev.org/project/wpmu-dev-dashboard/

    When I click the download button there it asks me if I want to save the .zip file. If you're able to do that then you should be able to remove your current version then upload the latest version.

    Before that you can also try deactivating all your other plugins then trying to update again, if you have a security plugin then it's possible it could be conflicting and blocking access.

    Look forward to hearing back Casey!

    All the best,
    Tyler

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