Cannot use pop ups plugin

Hi,

Anytime I go to try and use this pop up pro plugin, I get to the theme appearance and I get a 'you cheatin huh' message and I can't get past it. I want to add a pop up to start a mailing list and I'm stuck!

  • Rupok

    Hi Bad Gyal Designs,

    So sorry for the inconvenience you are having. I just tried to create and show a popup on my test site and it's working absolutely fine. So I think, this is your site specific issue.

    Just to make sure no other plugin is causing this, can you please do a plugin conflict test? To know more about plugin conflict test, you can check this guide: http://premium.wpmudev.org/manuals/using-wpmu-dev/getting-support/

    Moreover, can you turn on debug mode in WordPress? To enable it, open your wp-config.php file and look for define(‘WP_DEBUG’, false);. Change it to:

    define('WP_DEBUG', true);

    In order to enable the error logging to a file on the server you need to add yet one more similar line:

    define( 'WP_DEBUG_LOG', true );

    In this case the errors will be saved to a debug.log log file inside the /wp-content/directory.

    Depending on whether you want your errors to be only logged or also displayed on the screen you should also have this line there, immediately after the line mentioned above:

    define( 'WP_DEBUG_DISPLAY', false );

    The wp-config.php is located in your WordPress root directory. It’s the same file where the database configuration settings are. You will have to access it by FTP or SFTP in order to edit it.

    Past errors here. If file is very long, paste them to a text file and attach with your reply.

    Please let us know the result of your plugin conflict test and provide us the debug data. I'm looking forward to hearing from you and resolving this issue as soon as possible.

    Have a nice day. Cheers!
    Rupok

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