EMERGENCY - can't access my dashboard

Your plug-in will not allow me to access my dashboard. It wants an API key but I have been unable to get one. I need to speak with someone immediately to figure out how to access my dashboard.

It would also be nice to find out how to get support. Your support link takes me to a page that says 24/7/365 Support Unlimited support in minutes From your WP dashboard but the form does not work. I am considering removing your plug-in and canceling my subscription immediately.