Can't access wp admin after using SNAPSHOT

I’ve taken a snapshot of my wordpress website, i installed wordpress back on the same site , uploaded my snapshot. My website is running but when i log in to my website using my wordpress credentials I don’t see the dashboard? Please help me

PS: I’m migrating from multisite to single site

  • Sajid
    • DEV MAN’s Sidekick

    Hello utti,

    Hope you are doing good today :slight_smile:

    Do you get any error message when you try to access the dashboard or its a blank screen ? If its an error then please post the error message here.

    Also, you restored snapshot taken while MultiSites to WordPress single site ?

    If yes then you would have to create a new admin user and try that account. I know you can not get into the Dashboard of WordPress so you would have to do that directly in database via phpMyAdmin by following this article:

    In case you are unable to do that your self then please send in cPanel login details and I will try to create an admin user for you.

    You can send the requested details via our secure contact form in following format.

    Subject: “Attn: Sajid Javed”

    – cPanel username

    – cPanel user password

    – cPanel login url

    – website URL

    – link back to this thread for reference

    Also, don’t forget to include the URL of your website in the message.

    Hope that helps! Feel free to post a reply if you need further assistance :slight_smile:

    Best Regards,


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