Can't Activate

Hi There,

I just downloaded and attempted to install supporter. when I click "activate" I am hit with this message:

"The plugin does not have a valid header."

can you please advise?

Thank you

  • DavidM
    • DEV MAN’s Mascot

    Hi szawp and welcome to WPMU DEV!

    As Eric was hinting at, it seems you may be attempting to install the plugin from your WordPress admin Plugins section?

    Supporter actually requires a few extra steps in the installation process noted at the following:
    https://premium.wpmudev.org/project/supporter/installation/

    And to clarify, you'll want to create a /mu-plugins/ folder in your wp-contents folder and place the bulk of the Supporter files there.

    Let us know how that goes!

    Thanks,
    David

  • Mason
    • DEV MAN’s Sidekick

    Hiya,

    As we haven't heard back from you we're going to assume the problem
    was sorted out and mark this ticket as resolved.

    If it wasn't resolved, or you have any more questions related to this
    thread please feel free to post them below and tick the 'Mark as Not
    Resolved (re-open)' box below the post area (or else we'll miss it!)

    Otherwise, thanks for using the forums, and for being a member of WPMU
    DEV, it's a pleasure to help you out and we look forward to being of
    assistance in the future.

    Thanks!

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