Can't activate site http://blog.lifeway.com/

We had an old account that is no longer in use and we have signed up for a new account with a different email. Now I can't login on the site with the new account (greg.clark@lifeway.com) as it says the domain was activated with joseph.croasdaile+wpmu@lifeway.com

This domain has previously been registered with WPMU DEV by the user lifeway(j********************u@lifeway.com). To use the dashboard plugin on this domain, you can either login with the original account (and upgrade it if necessary), or upgrade your trial to a full WPMU DEV membership.

So what do I do? I log into the old account (joseph.croasdaile+wpmu@lifeway.com) and I see no websites...