Can't add event at Events +

Can't add events at Events +, every time it prompted HTTP ERROR 500 whenever trying to add event. All other features are ok including configuration but still can't add event.

  • Dimitris

    Hello there Jaffa M.S.,

    hope you're doing good today! :slight_smile:

    I just tried to replicate this in a local site of mine, using only WPMUDEV Dashboard and Events+ plugins and TwentySeventeen theme, with no avail though.
    So there should be something in your end, causing that. As the 500 error message is pretty generic, let's try to activate WP debugger first. Could you please access your server via FTP, edit the wp-config.php file, find a line like
    define('WP_DEBUG', false);and replace it with the following (if the above line doesn’t exist, simply insert next snippet just above the /* That's all, stop editing! Happy blogging. */ comment)

    // Enable WP_DEBUG mode
    define('WP_DEBUG', true);
    // Enable Debug logging to the /wp-content/debug.log file
    define('WP_DEBUG_LOG', true);
    // Disable display of errors and warnings
    define('WP_DEBUG_DISPLAY', false);
    @ini_set('display_errors', 0);

    Then go ahead and try to replicate the error, by trying to create a new event and get the 500 error page once more. By doing so, a /wp-content/debug.log file should be created. Simply download it, rename it to debug.txt and attach it here in your next reply. If size of text file exceeds the 5MB limit of our blog, please use a service like Dropbox and post the shareable link instead.
    Ref: https://premium.wpmudev.org/blog/debugging-wordpress-how-to-use-wp_debug/

    Warm regards,
    Dimitris

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