Can´t backup website with managed backups in snapshot

Hi,

I tried to backup with snapshot in managed backup, but it fails and tells something went wrong.

I have granted access for site, so you can try backup your self.

Best regards,
Mikkel

  • Adam Czajczyk

    Hello Mikkel,

    I hope you're well today and thank you for your question!

    I accessed your site and run backup manually on "Snapshot -> Managed Backups" page and it completed successfully. Please visit the page and you should see a backup listed there. There was no errors though it took some time to complete.

    It's important to remember that running backup manually requires you to keep the "Snapshot -> Managed Backups" page open in browser, otherwise the process will stop and will not complete. That is opposed to scheduled backups that would be fired automatically in background.

    That being said, it seems like the backup engine itself is running fine. Just to make sure: weren't you able to create backup by manually triggering it or are you referring to scheduled backups? If I'm missing anything here, let me know please.

    Best regards,
    Adam