Can't configure GZIP

Hello,
I have the trial version and run the free-scan. Following your advise I installed GZIP. Result from the scan is, among others, that I need some files compressed and optimize pictures. The red X remains after applying the fix. Reason is that I need to configure GZIP.......... when I want to do this I get the error "access denied" . I appriciate some advise :slight_smile: Kind regards, Rob

  • Dimitris
    • Support Star

    Hey there Rob,

    hope you're doing good and thanks for joining us! :slight_smile:

    I have the trial version and run the free-scan.

    We're talking about HummingBird plugin here and the performance test it provides, is that right? Please advise!

    Following your advise I installed GZIP.

    Are you referring to the .htaccess rules that HummingBird propose to insert for you? Did you use this path or manually inserted those rules? Please advise!

    Result from the scan is, among others, that I need some files compressed and optimize pictures.

    You can use our Smush Pro plugin that can help you out with the "compress & optimize" part pretty easy.

    The red X remains after applying the fix. Reason is that I need to configure GZIP.......... when I want to do this I get the error "access denied" .

    Could you please grant us with support access to your website via WPMUDEV Dashboard plugin as described here? https://premium.wpmudev.org/docs/getting-started/getting-support/#chapter-4
    We could then see any errors "in action" and further propose some workarounds.

    Warm regards,
    Dimitris

    PS. Also, please have a quick read on "How Free Trial Works"
    https://premium.wpmudev.org/docs/getting-started/how-free-trials-work/

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