Note that the solid caps in this ticket are only to distinguish my message from quoted text.
SUPPORT INSTRUCTED ME TO DO THIS:
Hello there Don,
hope you're doing good today and thanks for reaching us! :slight_smile: Could you please grant temporary support access to your WP installation to have a better look?
You can easily do that via WPMUDEV Dashboard plugin as shown here:
Just let us know here in your next reply that access has been granted, as we don't get any notifications about it.
HOWEVER, DUE TO THE PROBLEM I AM HAVING, I CANNOT. WHEN I TRY TO GO TO THE WPMUDEV DASHBOARD THE ORIGINAL PROBLEM OCCURS. FROM THE ORIGINAL TICKET:
In the domain mapping section of the multisite tutorial, I followed the instructions to (1) copy the sunrise file from the plugins folder to the content folder and (2) modify the wp-config file. When I return to Setting > domain mapping, my browser is redirected to:
instead of showing me the screen I am supposed to see with the error message gone.
THIS SAME THING HAPPENS WHEN I TRY TO GO TO THE DASHBOARD. I AM STUCK