Cant log in to dashboard

Ok this is the second time I have submitted this matter.

I am unable to log in to the wpmudev dashboard on my site.

I enter my username and password and I get told the API key is not valid?

Please advise.

thanks

  • Patrick
    • Support Monkey

    Hiya @rusteryrog

    Welcome to the forums!

    Once you’ve logged in to your WPMUdev dashboard, you should see a text field where you are prompted to enter your API key. The API key is what identifies you as a legitimate user in our system when you want to install plugins or themes from WPMUdev.

    Next to that field, you should see a link to get your API key. Click that link and you will be redirected to your profile here at WPMUdev where you can copy your API key. Then go back to your dashboard on your site, and enter the key in the field.

    The direct link to your profile page here is: https://premium.wpmudev.org/wp-admin/users.php?page=subscription

    Note that you must be logged in to view that page.

    Hope this helps! And thanks for being a member :slight_smile:

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