Can't log in to WordPress dashboard

I can't log in to my wp-admin. When I try to log in it gives 502 error, so I tried to deactivate all plugins from FTP, then it just refreshes the page login and nothing more. How can I fix this?

  • Kasia Swiderska
    • Support nomad

    Hello skylin,

    I can see from the chat transcript that you need to create a staging site in order for us to check the issue. When it will be done please send us credentials to it:

    Note: Don't leave your login details in this ticket.

    Instead, you can send us your details using our contact form and the template below:

    Subject: "Attn: Kasia Swiderska"
    - Site login URL
    - WordPress admin username
    - WordPress admin password
    - FTP credentials (host/username/password)
    - Folder path to site in question
    - Link back to this thread for reference
    - Any other relevant urls/info

    IMPORTANT: Please make sure you select "I have a different question" for your topic, so it doesn't go back to the forums - this and the subject line ensure that it gets assigned to me.

    Please confirm here that you send those credentials

    kind regards,

Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.