Can't login into WPMU DEV Dashboard

When we try to login in to WPMU DEV Dashboard we are getting error " Cannot connect to WPMUDev (No Route to Host)"

Please check chat transcription for more details

  • Ash

    Hello Free For Charity

    I hope you are well today.

    This ticket is so that we can perform additional testing and provide updates to you regarding the connection issue. I'd like to perform some more tests to get a clearer picture of what's going on with your site.

    Please visit the Contact page and complete the form with the following information:

    Subject: "Attn: Ash"

    In the Message box, please provide the following:

    - link back to this thread for reference
    - any other relevant urls
    - Your server IP
    - Your client IP

    - Admin login:
    Admin username
    Admin password
    Login url

    - Hosting Control Panel Login
    Admin username
    Admin password
    Login url

    ~OR~

    - FTP credentials
    host
    username
    password
    (and port if required)

    Best regards,
    Ash

Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.