Can't login to the live support

I have tried several times now to join a live support session, but when I hover over the active session and click on it, nothing happens.

Sure would like to join a session. Any ideas on what I can do?

Thanks, Joe.

  • Jack Kitterhing

    Hi there Joe,

    I hope you are well today.

    Sorry to hear your having a problem accessing a live support sessions, do you by any chance have the dates you tried to join the sessions? Just lately we have had some staff off ill, normally cover would be put in place and I'd like to check if this was the case :slight_smile:

    I've got a live session in an hour, that should work just fine :slight_smile: It may also be worth trying from another browser if your problems, do you have Javascript blocked?

    Thank you!

    Kind Regards

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