Can't open builder or Upfront editor

I am trying Upfront Builder in a subsite under my network, but when I tried to lunch it, it just redirected to the homepage and nothing happens.

  • James Morris

    Hello Arom77,

    I hope you're well today. I'll be following up with you regarding your chat.

    I checked your site and found that there was a 302 redirect when trying to load Builder or Editor. On some servers this can be caused by very restrictive mod_security policies. I've added the following directives to your .htaccess and now Builder and Editor is loading correctly.

    <IfModule mod_security.c>
      SecRuleEngine Off
      SecFilterInheritance Off
      SecFilterEngine Off
      SecFilterScanPOST Off
      SecRuleRemoveById 300015 3000016 3000017
    </IfModule>

    You may need to clear your web browser's local cache in order to see the change. You can verify by logging in using Incognito Mode.

    Let us know if you have any further questions. We'll be happy to help! :slight_smile:

    Best regards,

    James Morris

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