Can't open WPMU Dev Dashboard

I had a billing problem with this account, that should have been cleared as far as billing is concerned. The site is set up to sync, but the sign-in page for the Dashboard doesn't come up when I click on WPMU DEV. Billing left a link to support, so I'm guessing they anticipated your involvement would be necessary. I am running Ocean WP with WordPress 4.8 ???

  • Predrag Dubajic

    Hi LarrikinAussie,

    Hope you're doing well.

    If I understand correctly you do see WPMU DEV menu in your admin but when you click on it nothing loads, is that right?

    If this is the case then this is not related to your account but rather something on your installation that's preventing it from loading.
    I tested WP 4.8 on my end but couldn't replicate it so it's shouldn't be related to WP version.

    Can you tell me which PHP version you're using so I could check if it could be related to that?

    Also, could you perform basic troubleshooting test by disabling all other plugins and switching to default WP theme to see if it loads after that?

    Best regards,
    Predrag

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