Can't see the reply box

Hi,

Kimberly replied to an earlier topic, but I can't seem to reply in the topic. There is no reply box.
I wanted to let her know, that I couldn't reopen the earlier ticket, as the reply box in that one also wasn't visible:

http://screencast.com/t/x4BaZQZD6u4g

Looking forward to hearing from you,
Alex

P.S. Topics I don't get a reply box in:
https://premium.wpmudev.org/forums/topic/membership-member-progression-problem#post-238516
https://premium.wpmudev.org/forums/topic/will-upgrading-membership-solve-this#post-234282

  • aecnu

    Greetings Alex,

    Thank you for bringing this significant issue to our attention.

    This is indeed puzzling that you do not have the reply box below the posts in the ticket.

    I have tested using Firefox 13.01, IE9, and Opera 12.0

    However, after just now watching your screen cast just now I see the issue, take not in the upper right corner it says "sign in", this shows you are not logged in, you must log in first before the reply box is going to show.

    Please advise.

    Cheers, Joe

  • 3SixtyEvolve

    Hi @aligg

    I've noticed that your membership is inactive at the moment, so I will go ahead and resolve this topic, but please don't hesitate to reopen it should you still require additional support from us, if your membership becomes active again. Just select the 'Mark as Not Resolved (re-open)' box below the post area (otherwise we might miss your new post).

    Hope to see you back with us soon!

    Gina

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