Can't see the wpmu dev Dashboard on sidebar

Hi,
Our developers have just installed and activated the wpmu dev Dashboard plugin for us. But I can't see it anywhere. It's not on the sidebar nor in the WP Dashboard. I know that the plugin has actually been installed and activated because I can see it in the Plugins menu item. I need the wpmu dev Dashboard to enter in my email and password in order to connect our website.
Your help would be much appreciated.

  • Alex Stine

    Hello Kacie
    Hope you are well today!

    When your developers activated the WPMU DEV Dashboard, they were probably using a different WordPress user account. By default, the WPMU DEV Dashboard is only available to the account that installed and activated the plugin. To fix this, you should deactivate then reactivate the plugin. Alternatively, you can add other administrator users to the WPMU DEV Dashboard by completing the following steps.
    1. Login to WordPress Admin.
    2. Insure you are logged in to the WPMU DEV Dashboard.
    3. Go to WPMU DEV > Manage.
    4. Under the "PERMISSIONS" heading, you will see a search box. Start typing a users name.
    5. You should see the user appear in a list, select the user.
    6. Select ADD.

    Hope this helps. Please let me know if I can assist you with any further questions.

    Cheers,
    Alex