Can't view or edit Custom Footer Content

Hi there. Not sure when this happened but I can't seam to view or edit Custom Footer Content, global or dashboard. When I go to the Footer Content tab under Ultimate Branding, no content shows and I can't type or add media
Any who, thats whats up. Thanks in advance for your help.
Also, I have granted Support Access to my network if you want to take a look.
collingibson.ca