We're looking to replace our current chat plugin (currently PureChat).
I've downloaded and installed the WPMU DEV Chat plugin on our staging site to test it out.
We would like to have it so that people need to enter their name and email in order to begin the chat. However, does the plugin need to be set so that everyone who uses that chat needs to be registered on our web site?
In addition to a support tool, we use our current chat to answer questions from prospective customers. You can see an example of how we use it here: https://fitranx.com/
Thank you for your help!