Change payment gateway from manual to automatic

Hi,

I have two subscribers. They send automatically money by PayPal, but the Pro Sites plugin didn't extend these accounts ( it was a bug, but it fixed in newest verison of Pro Sites ).

How I can do these accounts to automatically extend?

I hope you understand that.

Thanks!

  • Sajid
    • DEV MAN’s Sidekick

    Hi @Ferenc

    Hope you are doing good today :slight_smile:

    I am sorry for inconvenience. You can not reconnect or authorize a payment profile on a user behalf. When you paid it manually then its previous PayPal payment profile got cancelled. The user must purchase the subscription again to make it automatically.

    So now, in this case, first of all delete their PayPal recurring profile from your PayPal account so they don't get paid twice. When the their subscription ends, send them a friendly reminder to subscribe again from checkout page using PayPal account. Then it will be charged each month automatically.

    Take care and have a nice day :slight_smile:

    Cheers, Sajid

Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.