Chat Entry/Exit Notifications Aren't Appearing

Hi,

The chat entry/exit notifications aren't appearing, for some reason. We're sometimes able to see them in the code, or we were yesterday. Today that <div> is empty, although people are joining/leaving the chat.

Here's the code that we found yesterday:

<div class="wpmudev-chat-module wpmudev-chat-session-user-status-message wpmudev-chat-module-min-hidden" style="display: block;">
<p>Exited Chat: Logan Stolmaker</p>
</div>

Although it is not hidden, it was not visible on the chat display.

Please let me know what we can do. Thanks!