[Chat] Not feature request, asking about features

I just have some questions about chat

  • Daniel Waters
    • New Recruit

    Ugh, I thought I was being taken to a chat window not a forum.

    I’m just trying to find out/confirm that Chat can be used in the bottom right hand side of a multisite site for people visiting the site to ask a question / get support – like you see on many other sites.

    Thanks

  • Daniel Waters
    • New Recruit

    Nevermind, I see now that it’s not that sort of chat plugin. There have been an awful lot of requests for it and many many people have been confused in thinking that this plugin provided that live chat support feature.

    IS there anything like this in the development timeline?

  • Predrag Dubajic
    • Support

    Hi Daniel,

    Chat plugin does have the option to display the chat in the corner, on both front and back end of your site.

    The chat however starts always as a group chat and from there you can start a private chat with one of the participants.

    At the moment there aren’t any plans on changing this behavior I’m afraid but this ticket is in features and feedback section so our devs can consider it for future releases.

    Best regards,

    Predrag

Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.