Chat Not showing up on specific page in website

Ive enabled support access.

Trying to get a live chat window to go along with our live stream of our charity bikes or bust. The page is here - and I cant figure out why it wont show up. Thanks in advance!

  • Patrick
    • Support Monkey

    Hey there @zachirino

    Welcome to WPMU DEV, glad to have you aboard!

    I just popped into your site to see if I can help figure things out with you.

    I noticed 2 issues that may or may not be causing this odd behavior:

    - The admin user does not have the correct permissions to view drafts or preview changes to posts/pages. However, I don't see any plugin that may modify user capabilities.

    - Your htaccess file appears to be not writable as indicated on your Settings > Permalinks screen. Please ensure that your htaccess file is writable and contains the rules you'll find at the bottom of that screen.

    We'll work from there. :slight_smile:

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