chat plugin not showing correctly on iphone


I got the message below from a client about the chat plugin. I have it on the following page:

Can u check that chat thing out, the view on iPhone/mobile, center icon over words on desktop view please.

  • Adam Czajczyk
    • Support Gorilla

    Hello Corn,

    I hope you’re well today and thank you for your question!

    I checked the page in desktop browsers and mobile emulators and it’s working fine for me. It also loads fine on my Android mobile. I don’t use iPhone so I’m not able to test it that way but I got my colleagues that use iPhones to check the site and it loads fine for them as well.

    I’d say then that the first thing to do would be to clear browser’s cache on that device that’s not displaying it. If that doesn’t help, let me please know what device it is exactly and what OS (version) it’s using.

    Best regards,


Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.