Chat plugin questions.

Hello

I have a few questions for this plugin.

- Is there any way to allow file share within chat rooms?

- Is it possible to use the plugin as live chat support too? If so how.

Thanks

Elliot

  • Rupok

    Hi Elliot, hope you had a wonderful day.

    Is there any way to allow file share within chat rooms?

    I'm afraid, this is not possible out of the box. But you can share files in one-to-one chat.

    Is it possible to use the plugin as live chat support too? If so how

    Yes, you can host pre-sales or group support chat. Put a chat box wherever you need it. Add corner chat to both the front and back end of your site, embed in posts and pages, and use the built-in Chat widget to add Chat in your sidebar.

    But I'm afraid, your users can't initiate one-to-one chat. So if you are planning to provide personal support, I'm afraid, this is not possible out of the box.

    However, both the options seems nice to me. So I'm moving your thread to our Features and Feedback section. More people liking the idea, more chances our developers will work on this and will include these features in our future releases.

    Have a nice day. Cheers!
    Rupok

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