Chat Status Available, Unavailable, Away Doesn't Work

In my widget I have Chat Status that can be changed to Available, Unavailable and Away, however it doesn't seem to do anything other than change the number of people in the room.

Everyone in the chat rooms still sees the person who is unavailable or away.

How is it supposed to indicate when someone is away or unavailable if their avatar is still in the Active Users?

Thanks

Support Access has been granted