Checkout Not Showing, Coupon Not Working


I added some artwork to the checkout page and now the checkout is not working. Please help. Also, I set up a coupon code and it does not work. Can you look into that without my revealing the code online? I enabled access… thanks you.

  • Rupok
    • Support Ninja

    Hi Chuck Roy

    Hope you had a wonderful day.

    I went to your site to investigate the issues but you site is not loading at my end. It’s showing the following:

    The connection has timed out

    The server at ****.********.com is taking too long to respond.

    Can you check and take care of this so I can have a look inside your site for solving your checkout and coupon issues?

    Also, I set up a coupon code and it does not work

    Can you add little more details? Is it not working at all or it is behaving werid? Is it happening always or happens when any other action (e.g. only when paypal gateway is enabled) is triggered? I tried to regenerate the issue on my test site, but coupons are working absolutely fine in my sites. Can you give us any specific instructions for regenerating the coupon issue?

    I’m looking forward to hear from you and solve this issue as soon as possible.

    Have a nice day. Cheers!


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