Child theme not inheriting customer colour styles

Hi Folks,

I am really getting the hang of Wordpress but I am at my wits end with the child theme for my current template at I haven't currently activated it because the site is live and as soon as I activate it the customer colours that control the colours of all links, the pre-loader animation etc. just revert to the original.

I have reached out to the developer and through no fault of his own I just can't get the answer I am looking for.

Can anyone save me?

For your info the child theme is provided by the developer and I have tried making my own with the same result.

Thanks folks