Has anyone had problems with confirmation emails going straight into the client’s Gmail Spam folder? This is happening with everyone who makes an appointment with us who has a Gmail address (including my own) – and that is a high % of people.
I don’t have particularly spammy text in the confirmation email – in fact it contains a lot of specific details about the appointment. It also uses some of the shortcodes, eg CLIENT, EMAIL. DATE_TIME
Anyone got any tips? It is important that the clients see these confirmations!