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Cloner - white site when overwriting

Hello!

When initially using the Cloner plugin to create a new site, this works brilliantly. However, when trying to clone/overwrite an existing site, it just turns white. How can I solve this?

Thanks.

Kasia Swiderska
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Hello Anders,

Does the white page shows in admin and/or front end of the subsite? White page usualy means that there is some kind of error, so it needs to be debugged. To enable it, open your wp-config.php file and look for define(‘WP_DEBUG’, false);. Change it to:

define('WP_DEBUG', true);

In order to enable the error logging to a file on the server you need to add yet one more similar line:

define( 'WP_DEBUG_LOG', true );

In this case the errors will be saved to a debug.log log file inside the /wp-content/directory.

Depending on whether you want your errors to be only logged or also displayed on the screen you should also have this line there, immediately after the line mentioned above:

define( 'WP_DEBUG_DISPLAY', false );

The wp-config.php is located in your WordPress root directory. It’s the same file where the database configuration settings are. You will have to access it by FTP or SFTP in order to edit it. I would need then to see content of the debug.log file - so please paste it to the text file and attach to post.

kind regards,
Kasia
Anders
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Hi,

I get a lot of these:
[07-Jul-2016 18:28:48 UTC] PHP Deprecated: Automatically populating $HTTP_RAW_POST_DATA is deprecated and will be removed in a future version. To avoid this warning set 'always_populate_raw_post_data' to '-1' in php.ini and use the php://input stream instead. in Unknown on line 0

I can't find the debug.log anywhere. Only the error_log, mentioned above. When setting WP_DEBUG_DISPLAY to true, I still get nothing.

Also, when I did the clone all my foreign characters got messed up.
Ash
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Hello Anders

Would you please grant support access from your Dashboard > WPMU DEV > Support > Support Access so that I can check?

http://premium.wpmudev.org/manuals/wpmu-dev-dashboard-enabling-staff-login/

Also let me know which subsite I should try to clone.

I will be happy to take a look :slight_smile:

Cheers
Ash
Anders
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Hi,
Thank you. Support granted. I wrote which site to clone to where in the description. The main site to the subdomain.

Please also check foreign characters are okay, æ, ø, å.

Thanks!
Kasia Swiderska
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Hello Anders,

Hum. I'm confused. I cloned your main site to subsite and it is working fine. Admin and front end - also diacritics characters are there.
I've run clonning it took a while, but was sucessful.

Maybe there was error when you tried to clone site?

kind regards,
Kasia
Anders
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Hi,

it said there was an error initially when the clone started, but it continued cloning. Seems to be working good now, will try to re-clone and keep you posted if anything.

Thanks.
Anders
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Hi,

I restarted the clone. I initially get this error:

Also, at your latest clone I was missing some images.

Thanks.
Anders
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Anders
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Creating a new sub site works, overwriting an existing one doesn't.
Nithin
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Hi Anders,

Hope you are doing good today. :slight_smile:

I wasn't able to replicate this in my test server. I then tried to create a test subsite wpmutest in your install, and then tried to overwrite your mainsite to it. I didn't get any error related to starting the Cloner, as mentioned above. Also the foreign characters seems to work fine too. But due to limited support access, I was logged out form the process. So not sure whether the Cloner would have successfully completed it, or not. Could you please check the test subsite, and see whether there is any glitch?

If you still find issues. Could you please try increasing your memory limit, and check whether it makes a difference.
```
upload_max_filesize = 200M
post_max_size = 300M
memory_limit = 512M
file_uploads = On
max_execution_time = 300
```
For eg: You'll have to add the above rules in your php.ini file, and then add the file in your root folder. Please check this link to know more about increasing your memory limit: https://premium.wpmudev.org/blog/increase-memory-limit/

I hope this helps. Please let us know if you still need any further assistance. Have a nice day. :slight_smile:

Kind Regards,
Nithin
Anders
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Hi,

thank you. This seemed to help, my execution time was way too low:slight_smile:

Is it possible cloning without the upload folder? This tends to take a very long time, and would be a lot quicker doing it by FTP.

Thanks.
Nithin
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Hi Anders,

Is it possible cloning without the upload folder? This tends to take a very long time, and would be a lot quicker doing it by FTP.

If I'm not mistaken, you can find all the option for the content to be copied under Settings > Cloner. Unchecking the Attachments, would exclude all the files related to media library.

Best Regards,
Nithin
Anders
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Hi,

thank you. I was wondering if the 'attachments' was the media folder or not.

Great!