comments-plus plugin submits comment to facebook but same comment is not submitted to wordpress !

We have installed the comments-plus plugin , then created Facebook Application with App ID/API key, and App Secret, submitted test comment with facebook login and it submits the comment to facebook profile, but the same comment is not submitted to the WordPress.

could you please look into this and offer solution or advice on ow to fix it?

  • Adam Czajczyk

    Hello Madan,

    I hope you're well today and thank you for your question!

    The Comments+ plugin respects WP discussion settings. If "Before a comment appears" option is set to "Comment author must have a previously approved comment" (which may be set by default) you may need first to approve the comment on site.

    Could you please double-check if those "missing" comments do show up in dashboard's "Comments" section? If yes, then approve them and all further comments of that same user should then be automatically accepted.

    Please also double-check if those comments weren't marked as spam.

    Let me know please if this was the case.

    Best regards,
    Adam