Configuring Front end for "Support System" Plugin

I created the FAQ, but for some reason, the info entered doesn't appear on the page the FAQ was inserted on.
https://dexpressionz.com/faqs/
I could also note create the look and feel of the page users can use to submit tickets.
Please kindly help.

  • Predrag Dubajic
    • Support

    Hey Beejay,

    Hope you're doing well today :slight_smile:

    Did you made sure that your FAQ page has [support-system-faqs] shortcode added and that it is selected as FAQ page under Support > Settings panel?

    If that's all configured correctly can you perform basic troubleshooting test by disabling your other plugins and switch to default WP theme so we can see if any of those are causing this?

    I could also note create the look and feel of the page users can use to submit tickets.

    I'm not sure I understand this one completely, is your New Ticket page showing on your front end but you want to adjust the look of the form?

    Best regards,
    Predrag

Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.