confused - signed up for the smush deal at 9.95 - how do I use it?

I signed up for the membership with the 95% discount a few days ago, but don't see how that translates into using on my sites. I need to download the replacement smush plugin, but it's just taking me to a screen to buy another membership.

  • Michelle Shull

    Hi, David!

    You should have access to get any of our plugins with your current membership level. Are you updating via your WordPress dashboard and our dashboard plugin, or uploading the files via FTP to your plugins folder?

    Are you using a caching plugin, by chance? You might just need a quick cache cleaning, if so, and try logging out of the site here, clearing your browser cache, and logging back in again to make sure everything is up-to-date. On my end, you're in good shape, and you should have full access.

    If this doesn't fix it for you, I'm going to have you contact our billing department, they can help with your individual account in a way I can't.

    Use our Contact Form, and select "I have a billing question" from the dropdown. In the subject line, type ATTN: Account Specialist.

    Thanks, and welcome to WPMU DEV! We're happy to have you here!

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