i have created a website, and am having countless problems with the payment and upgrading section. i thought i had it working before but now it seems to be a mess.
i am created 2 levels, a free members and paid members. when users register they were automatically assigned to free member, however was not able to upgrade to paid membership. there was no button. on the subscriptions section it would say you are an indefinate member, and have no option to upgrade.
what i did to get around it, i removed the free members level and just had visitors and paid members. so when users register they are taken to the subscriptions page, where they can only select to pay for paid members.
i thought that was it, but testing the account, using some one elses paypal, they can click, purchase, type in their paypal details and pay and return back to the website. i log on to my admin account and find they have registered, perfect, but have not been assigned an access level or subscription? how do i get around this.
a view settings you might ask for: when users registered they are assigned to 'none' subscription. the renewel days part under 'extras' is set to 0, the payment gateway, only paypal single payment is active, i have tried to disable that and try paypal express, still same problem.
the money is transferring, but not changing any levels.
so i've tried two ways, creating a free level, but not being able to upgrade, and i've tried just a paid level but not changing any acccess levels or subscription. please help