Coupon code doesn't do anything

Hi,

I made a coupon code 'LONG25' which gives 25% off.

When I go to subscribe on a dummy user and enter the coupon code, it submits the form (vailid coupon code) but it doesn't alter the price or show anything.

It also doesn't show anything on the paypal window if I click subscribe afterwards.

How can I fix this?

Feel free to make a dummy user on my site.

Thanks

  • Adam Czajczyk

    Hey Jesse,

    I hope you're well today and thank you for your question!

    Please make sure that you've set a valid expiration date (or left it blank), high enough "Allowed Uses" number (or blank for unlimited use) and applied coupon to active and public membership levels.

    Please double check those settings and let me know if it helped. If not, could you please grant me a support access to your site by going to your dashboard's

    "WMPU DEV" -> "Support" page -> "Support" tab (click "Grant Access":wink:

    Make sure first that there's a full backup copy of your entire site, please!

    Cheers,
    Adam

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