Course press update 1 > 2

I am trying to update coursepress pro on hstq site and each time I try it says unsuccessful. I tried to follow another thread with the same information but I couldn't follow what to do as I am not that WP advanced.

  • Majid

    Hello Amanda
    I hope you are doing great today :slight_smile:

    Please send us the following information using our secure form so we can check further the issue you are facing

    Subject: "Attn: Majid Hamdani"

    - Mark to my attention, the subject line should contain only: ATTN: Majid Hamdani
    - Do not include anything else in the subject line, doing so may delay our response due to how email filtering works.
    - Link back to this thread
    - login URL and admin account login credentials (may be a temporary admin account) data
    - Include FTP log-in details (hostname, username & password)
    - Include hosting control panel access details (login address, username & password)
    -- cPanel's usually the control panel used for this, but your provider may use something else; I'll need this for accessing your site's database, preferably via phpMyAdmin
    - Include any relevant URLs for your site

    Select "I have a different question" from the drop-down list.


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