Course Unit Re-Ordering Not Working

Hi, I have tried numerous times by drag and drop to place the unit entitled CPPFES2020A, above the one entitled CPPFES2026A, but each time I come back to the page, it has repositioned itself again.

  • Sajid
    • DEV MAN’s Sidekick

    Hi @rogera,

    Hope you are doing good today :slight_smile:

    I can see the re-ordering is working fine on your website. I could successfully swap last two units with each other as seen in attached screenshot. The changes reflect on front-end too (I have reverted back to where it was after testing).

    Make sure you drag and drop the units when page is fully loaded. Feel free to post a reply if you need further assistance.

    Take care and have a nice day :slight_smile:
    Cheers, Sajid

  • Tyler Postle
    • CGO

    Hey Roger,

    I'm not able to login to your site, it's giving me a server 500 error. I asked one of my colleagues to try as well and he got the same issue. You could try revoking and regranting, but if this is a server side issue then that likely won't make a difference.

    To make sure we don't need to ask this again, could you send in the wp-admin credentials?

    You can send that privately through our contact form:

    Select "I have a different question" for your topic - this and the subject line ensure that it gets assigned to me.

    Send in:

    Subject: "Attn: Tyler Postle"
    -WordPress admin username
    -WordPress admin password
    -login url
    -link back to this thread for reference
    -any other relevant urls

    I tested your issue in my own install and it's saving correctly. Given that you have a lot of units, I'm wondering if this could be an issue with your max_input_vars. If you're having other issues with content not saving properly then it probably does.

    In that case, you will want to add this to your .htaccess:

    <IfModule mod_php5.c>
    php_value max_input_vars 9999

    If the above issue still exists after that then please send in the credentials as mentioned above and I'll have a closer look :slight_smile:


  • Tyler Postle
    • CGO

    Hey Roger,

    Thanks for doing that. I can login through the support access now too, awesome.

    I tested out swapping around units with the first two and it worked for me as well. I navigated to the Media Library after and then back to the course and the changes remained. I then switched it back. I did this a couple times just to make sure.

    Is the issue still happening for you?

    I see you already have a max input vars defined in your php.ini. So perhaps that already resolved the issue?

    Look forward to hearing back!


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