CoursePress not loading Description & Instructor

Trying to add new courses to CoursePress, and it's not showing the description or instructor
https://sitenamexxx/courses/attracting-new-clients/

It took me saving it three times to remove myself as an instructor and add the actual instructor in the backend. Please check the chat notes for more info.

  • Nastia

    Hello stripedrhino

    Hope you are doing well!

    I've tried to replicate this issue on my end and couldn't replicate. Please run a quick check for a conflict with another plugin or theme.

    Deactivate all other plugins except WooCommerce and CoursePress, switch to a default WordPress theme and test if the description is showing. If everything is well, activate one plugin at a time to find the one that causes this.

    Follow the steps from the flowchart:
    https://premium.wpmudev.org/wp-content/uploads/2015/09/Support-Process-Support-Process.gif

    Since the site is live, please consider creating a development copy of it. You can create back up with the Snapshot Pro plugin. and restore it on a new Wordpress installation on an address like dev.yoursite.com

    Also please check with your hosting company, some hosting provider can create a sandbox copy of your site in minutes. If you already have a development copy of your site, please send to us credentials so we could troubleshoot the issue. You can send credentials by using our secure contact form
    https://premium.wpmudev.org/contact/#i-have-a-different-question

    Subject: “Attn: Nastia”
    - WordPress admin username
    - WordPress admin password
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    - FTP credentials (host/username/password)
    - Link back to this thread for reference
    - Any other relevant URLs

    Looking forward to your reply!

    Kind regards,
    Nastia

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