CoursePress not loading Description & Instructor

Trying to add new courses to CoursePress, and it's not showing the description or instructor

It took me saving it three times to remove myself as an instructor and add the actual instructor in the backend. Please check the chat notes for more info.

  • Nastia

    Hello stripedrhino

    Hope you are doing well!

    I've tried to replicate this issue on my end and couldn't replicate. Please run a quick check for a conflict with another plugin or theme.

    Deactivate all other plugins except WooCommerce and CoursePress, switch to a default WordPress theme and test if the description is showing. If everything is well, activate one plugin at a time to find the one that causes this.

    Follow the steps from the flowchart:

    Since the site is live, please consider creating a development copy of it. You can create back up with the Snapshot Pro plugin. and restore it on a new Wordpress installation on an address like

    Also please check with your hosting company, some hosting provider can create a sandbox copy of your site in minutes. If you already have a development copy of your site, please send to us credentials so we could troubleshoot the issue. You can send credentials by using our secure contact form

    Subject: “Attn: Nastia”
    - WordPress admin username
    - WordPress admin password
    - Login URL
    - FTP credentials (host/username/password)
    - Link back to this thread for reference
    - Any other relevant URLs

    Looking forward to your reply!

    Kind regards,

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