CoursePress Private live chat with teacher

Hello!

I am having some trouble integrating the chat plugin with CoursePress. I have installed the chat onto the site, but I’m not quite sure how to set it up so that a student can chat with a teacher from the specific course they’re on. I see a little chat window pop up on the bottom right corner of the screen but it’s not very obvious who I’m sending the chat to. Is there some sort of integration guide that will help me allow students to chat to their teachers and vice versa in a way that is user-friendly?

Also, the chat takes a while to send and there’s no indication that the message is being sent, which might make users think it hasn’t gone through. Is there a way to have a sort of “Buffering” icon pop up while the message is sending?

Thanks in advance,

Paul