coursepress pro bug when I try to access Assessment: Server error

Hello, could you please help me to fix bug in my school. I cannot access orders (when I go Store>>Orders and click on a paticular order) and also I cannot access Assessments (I go CoursepressPro>> Assessment).
In both cases I have message:
"Server error 500"
There is nothing wrong with my server!
Please, Help me.
The access to my website as follows:
http://www.virtualbrandmaker.com/wp-admin
I don't mind if you access my website.

Thank you in advance

  • Rupok

    Hi Nataliya

    Hope you had a wonderful day.

    I just tried to regenerate the issue on my test site with CoursePress Pro and MarketPress enabled. But I could not regenerate. So this issue is your site/server specific.

    I believe your server is ok, but it may happen because of some other plugins. Can you please do a plugin conflict test so we can be sure no other plugin is causing this? To know more about plugin conflict test, check this article: https://premium.wpmudev.org/manuals/using-wpmu-dev/getting-support/

    And I tried to login with Support Access to check the issue but I could not find it enabled. Would you mind allowing Support Access so we can have a closer look at this?

    To enable support access you can follow this guide here:
    https://premium.wpmudev.org/manuals/wpmu-dev-dashboard-enabling-staff-login/

    Can you also turn on the debug mode in WordPress? To enable it, open your wp-config.php file and look for define(‘WP_DEBUG’, false);. Change it to:

    define('WP_DEBUG', true);

    In order to enable the error logging to a file on the server you need to add yet one more similar line:

    define( 'WP_DEBUG_LOG', true );

    In this case the errors will be saved to a debug.log log file inside the /wp-content/directory.

    Depending on whether you want your errors to be only logged or also displayed on the screen you should also have this line there, immediately after the line mentioned above:

    define( 'WP_DEBUG_DISPLAY', false );

    The wp-config.php is located in your WordPress root directory. It’s the same file where the database configuration settings are. You will have to access it by FTP or SFTP in order to edit it.

    Past errors here. If file is very long, please paste them to a text file and attach with your reply.

    Have a nice day. Cheers!
    Rupok

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