[CoursePress Pro] i can't save my units in the courses. i need help

I can't save the sessions in the units of my courses. There is problem in saving process. What can i do?

  • Ash

    Hello Simone

    Sorry to hear that you are having an issue. We will need some more information about the issue. Would you please explain a bit details like when you try to save, then what happens? Do you get any error on the page? Or it just reloads and does nothing?

    Also, I want to check the debug log. Would you please enable debug mode and check if there is any error? To enable debug mode please go to wp-config.php and change

    define( 'WP_DEBUG', false );

    to

    define( 'WP_DEBUG', true );
    define( 'WP_DEBUG_DISPLAY', false );
    define( 'WP_DEBUG_LOG', true );

    Then try to save a unit again. That will create a file called debug.log inside wp-content folder. Open that file, check the very bottom and you will see the latest errors. Please send me those.

    And once you do all the above, would you please enable support access so that I can check if needed? Please follow this article to enable support access: https://premium.wpmudev.org/docs/getting-started/getting-support/#chapter-5

    Have a nice day!

    Cheers,
    Ash

  • Simone

    Here following the debut file:

    [23-May-2018 14:55:01 UTC] PHP Notice: Trying to get property of non-object in /home/mhd-01/www.iamwave.it/htdocs/wp-includes/class-wp-query.php on line 3871
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    [23-May-2018 14:55:01 UTC] PHP Fatal error: Out of memory (allocated 117444608) (tried to allocate 20480 bytes) in /home/mhd-01/www.iamwave.it/htdocs/wp-content/plugins/wp-defender/vendor/php_codesniffer/CodeSniffer/File.php on line 2434
    [23-May-2018 14:55:03 UTC] PHP Notice: Trying to get property of non-object in /home/mhd-01/www.iamwave.it/htdocs/wp-includes/class-wp-query.php on line 3871
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    [23-May-2018 14:57:00 UTC] PHP Fatal error: Out of memory (allocated 117444608) (tried to allocate 20480 bytes) in /home/mhd-01/www.iamwave.it/htdocs/wp-content/plugins/wp-defender/vendor/php_codesniffer/CodeSniffer/File.php on line 2434
    [23-May-2018 14:57:02 UTC] PHP Notice: Trying to get property of non-object in /home/mhd-01/www.iamwave.it/htdocs/wp-includes/class-wp-query.php on line 3871
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    [23-May-2018 14:58:53 UTC] PHP Fatal error: Out of memory (allocated 117444608) (tried to allocate 20480 bytes) in /home/mhd-01/www.iamwave.it/htdocs/wp-content/plugins/wp-defender/vendor/php_codesniffer/CodeSniffer/File.php on line 2434
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    [23-May-2018 15:02:03 UTC] PHP Fatal error: Out of memory (allocated 117444608) (tried to allocate 20480 bytes) in /home/mhd-01/www.iamwave.it/htdocs/wp-content/plugins/wp-defender/vendor/php_codesniffer/CodeSniffer/File.php on line 2434
    [23-May-2018 15:02:05 UTC] PHP Notice: Trying to get property of non-object in /home/mhd-01/www.iamwave.it/htdocs/wp-includes/class-wp-query.php on line 3871
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    [23-May-2018 15:03:01 UTC] PHP Notice: Trying to get property of non-object in /home/mhd-01/www.iamwave.it/htdocs/wp-includes/class-wp-query.php on line 3871
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    [23-May-2018 15:03:01 UTC] PHP Notice: Trying to get property of non-object in /home/mhd-01/www.iamwave.it/htdocs/wp-includes/class-wp-query.php on line 3871
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    [23-May-2018 15:03:31 UTC] PHP Fatal error: Out of memory (allocated 117444608) (tried to allocate 20480 bytes) in /home/mhd-01/www.iamwave.it/htdocs/wp-content/plugins/wp-defender/vendor/php_codesniffer/CodeSniffer/File.php on line 2434

  • Ash

    Hello Simone

    I am sorry for the delay on your thread. Checking your log I found the original error is this:

    PHP Fatal error: Out of memory (allocated 117444608) (tried to allocate 20480 bytes) in /home/mhd-01/www.iamwave.it/htdocs/wp-content/plugins/wp-defender/vendor/php_codesniffer/CodeSniffer/File.php on line 2434

    This means you don't have enough memory resources on your server. Please contact with your host and update your memory to 256M at least and then add the following line on wp-config.php:

    define( 'WP_MEMORY_LIMIT', '256M' );
    define( 'WP_MAX_MEMORY_LIMIT', '256M' );

    Make sure you put that before "/*That's all......*/" message.

    Please let us know if that solves your problem :slight_smile:

    Have a nice day!

    Cheers,
    Ash

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