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Coursepress Pro Signup Pop-Up not showing up

In Coursepress Pro, if a user tries to signup for a course, the signup pop up window does not appear. I've granted support access should you want to have a look. Thanks.

  • Nastia
    • Support Rock Star

    Hello Meagan

    I hope you are doing well today!

    I can reproduce this on your site. There is a JS error in the developer console, which means that it must be a conlfict with another plugin or with the current activated theme:
    Uncaught TypeError: jQuery(...).knob is not a function

    Please run a quick check for a conflict with another plugin or theme.

    Deactivate all other plugins, all except CoursePress, switch to a default WordPress theme and test if the SignUp pop up is working. If everything is well, activate one plugin at a time to find the one that causes this.

    Follow the flowchart from our Getting Support manual:
    https://premium.wpmudev.org/manuals/using-wpmu-dev/getting-support/

    Let me know how it went!

    Cheers,
    Nastia

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