[CoursePress Pro] the site doesn't save my courses. I lost everything all the time

The site still doesn't save our courses and this is a site designed to sell courses!!! I just ask for help and I upgraded the server resource to fix the issue but overnight the site delete, and i don't know why. I really need help otherwise i need to change the plugin with something more affordable.
Can someone help me?
Thank you in advance

  • Predrag Dubajic

    Hi Simone,

    Sorry to hear you're having these issues :slight_frown:

    Are you referring to your course's content being removed or student data is gone?

    Would you mind allowing support access so we can have a closer look at this?
    To enable support access you can follow this guide here:
    https://premium.wpmudev.org/docs/getting-started/getting-support/#chapter-5

    Please respond in this ticket once access is granted.

    Best regards,
    Predrag

  • Kasia Swiderska

    Hi Simone,

    I checked your second thread about units not saving here https://premium.wpmudev.org/forums/topic/coursepress-pro-i-cant-save-my-units-in-the-courses-i-need-help#post-1322073 and you were advised to increase memory limits - can you tell me if you have tried that?
    If yes can you share with us debug.log (save it as txt file and attach to post) so we can check if those errors are still showing?

    kind regards,
    Kasia

  • Simone

    Which is the following (what the plugin deactivated:
    [03-Jun-2018 08:15:10 UTC] PHP Notice: Trying to get property of non-object in /home/mhd-01/www.iamwave.it/htdocs/wp-includes/class-wp-query.php on line 3871
    [03-Jun-2018 08:15:10 UTC] PHP Notice: Trying to get property of non-object in /home/mhd-01/www.iamwave.it/htdocs/wp-includes/class-wp-query.php on line 3871
    [03-Jun-2018 08:15:10 UTC] PHP Notice: Trying to get property of non-object in /home/mhd-01/www.iamwave.it/htdocs/wp-includes/class-wp-query.php on line 3871
    [03-Jun-2018 08:15:10 UTC] PHP Notice: Trying to get property of non-object in /home/mhd-01/www.iamwave.it/htdocs/wp-includes/class-wp-query.php on line 3871
    [03-Jun-2018 08:15:10 UTC] PHP Notice: Trying to get property of non-object in /home/mhd-01/www.iamwave.it/htdocs/wp-includes/class-wp-query.php on line 3871
    [03-Jun-2018 08:15:10 UTC] PHP Notice: Trying to get property of non-object in /home/mhd-01/www.iamwave.it/htdocs/wp-includes/class-wp-query.php on line 3871
    [03-Jun-2018 08:15:10 UTC] PHP Notice: Trying to get property of non-object in /home/mhd-01/www.iamwave.it/htdocs/wp-includes/class-wp-query.php on line 3871
    [03-Jun-2018 08:15:10 UTC] PHP Notice: Trying to get property of non-object in /home/mhd-01/www.iamwave.it/htdocs/wp-includes/class-wp-query.php on line 3871
    [03-Jun-2018 08:15:10 UTC] PHP Notice: Trying to get property of non-object in /home/mhd-01/www.iamwave.it/htdocs/wp-includes/class-wp-query.php on line 3871
    [03-Jun-2018 08:15:10 UTC] PHP Notice: Trying to get property of non-object in /home/mhd-01/www.iamwave.it/htdocs/wp-includes/class-wp-query.php on line 3871
    [03-Jun-2018 08:15:10 UTC] PHP Notice: Trying to get property of non-object in /home/mhd-01/www.iamwave.it/htdocs/wp-includes/class-wp-query.php on line 3871
    [03-Jun-2018 08:15:12 UTC] PHP Notice: Trying to get property of non-object in /home/mhd-01/www.iamwave.it/htdocs/wp-includes/class-wp-query.php on line 3871
    [03-Jun-2018 08:15:12 UTC] PHP Notice: Trying to get property of non-object in /home/mhd-01/www.iamwave.it/htdocs/wp-includes/class-wp-query.php on line 3871
    [03-Jun-2018 08:15:12 UTC] PHP Notice: Trying to get property of non-object in /home/mhd-01/www.iamwave.it/htdocs/wp-includes/class-wp-query.php on line 3871
    [03-Jun-2018 08:15:12 UTC] PHP Notice: Trying to get property of non-object in /home/mhd-01/www.iamwave.it/htdocs/wp-includes/class-wp-query.php on line 3871
    [03-Jun-2018 08:15:12 UTC] PHP Notice: Trying to get property of non-object in /home/mhd-01/www.iamwave.it/htdocs/wp-includes/class-wp-query.php on line 3871
    [03-Jun-2018 08:15:12 UTC] PHP Notice: Trying to get property of non-object in /home/mhd-01/www.iamwave.it/htdocs/wp-includes/class-wp-query.php on line 3871
    [03-Jun-2018 08:15:12 UTC] PHP Notice: Trying to get property of non-object in /home/mhd-01/www.iamwave.it/htdocs/wp-includes/class-wp-query.php on line 3871
    [03-Jun-2018 08:15:12 UTC] PHP Notice: Trying to get property of non-object in /home/mhd-01/www.iamwave.it/htdocs/wp-includes/class-wp-query.php on line 3871
    [03-Jun-2018 08:15:12 UTC] PHP Notice: Trying to get property of non-object in /home/mhd-01/www.iamwave.it/htdocs/wp-includes/class-wp-query.php on line 3871
    [03-Jun-2018 08:15:12 UTC] PHP Notice: Trying to get property of non-object in /home/mhd-01/www.iamwave.it/htdocs/wp-includes/class-wp-query.php on line 3871
    [03-Jun-2018 08:15:12 UTC] PHP Notice: Trying to get property of non-object in /home/mhd-01/www.iamwave.it/htdocs/wp-includes/class-wp-query.php on line 3871

  • Simone

    This is the line with the issue:
    /**
    * Is the query for an existing single post of any post type (post, attachment, page,
    * custom post types)?
    *
    * If the $post_types parameter is specified, this function will additionally
    * check if the query is for one of the Posts Types specified.
    *
    * @see WP_Query::is_page()
    * @see WP_Query::is_single()
    *
    * @since 3.1.0
    *
    * param string|array $post_types Optional. Post type or array of post types. Default empty.
    * @return bool Whether the query is for an existing single post of any of the given post types.
    */
    public function is_singular( $post_types = '' ) {
    if ( empty( $post_types ) || !$this->is_singular )
    return (bool) $this->is_singular;

    $post_obj = $this->get_queried_object();

    return in_array( $post_obj->post_type, (array) $post_types );
    }

  • Kasia Swiderska

    Hi Simone,

    Those are only notifications so they should not be affecting anything. I asked for full debug.log because it seems that it was enabled when your courses/content of the courses disappear, so i wanted to check if there will be something else around that date when it happened.
    If file is too big you can upload it to service like dropbox or google drive and paste the link here.

    Can you tell me if you are seeing any unwanted changes in course content after you disabled Hummingbird?

    kind regards,
    Kasia

Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.