CoursesPress courses woocommerce category are not working

I have a website made with Flatsome theme and it gets woocommerce products through its drag n drop builder. It is not working for CoursePress generated products category, however it works for every other category. Do you guys have any idea why that happens? Here is an example video of the issue: https://www.youtube.com/watch?v=quJG-dfB_C8
It is just the CoursePress categories generated as Woocommerce products that are not working on.
Thank you!

  • Kasia Swiderska

    Hello diegpl,

    I tried to check browser console for errors but I wasn't able to enable that builder - it was showing me 403 error all the time.
    Could you check browser console while adding those products in builder ( https://developer.chrome.com/dimage_classevtools
    )? because this is third party paid theme I can't test it on my environment.

    If console will not show anything please enable debug log.To enable it, open your wp-config.php file and look for define(‘WP_DEBUG’, false);. Change it to:

    define('WP_DEBUG', true);

    In order to enable the error logging to a file on the server you need to add yet one more similar line:

    define( 'WP_DEBUG_LOG', true );

    In this case the errors will be saved to a debug.log log file inside the /wp-content/directory.

    Depending on whether you want your errors to be only logged or also displayed on the screen you should also have this line there, immediately after the line mentioned above:

    define( 'WP_DEBUG_DISPLAY', false );

    The wp-config.php is located in your WordPress root directory. It’s the same file where the database configuration settings are. You will have to access it by FTP or SFTP in order to edit it. I would need then to see content of the debug.log file - so please upload it to service like a dropbox and paste link here.

    kind regards,
    Kasia

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